Frequently Asked Questions
What's your returns policy?
We get it — sometimes it’s just not quite right. No stress.
We offer easy 14-day returns on all orders. Items must be unworn, unwashed, and in original condition with tags.
Need to return something? Just email us at info@alteredstudios.co.uk with your order number to get started.
How do I know what size to order?
Each product page includes model sizing, fit notes and a size guide visual. If you’re still unsure, drop us a message, we’re happy to help.
What's the recommended care?
- Wash at 30°C max, inside out.
- Iron on low heat, inside out — never over prints.
- Wash similar colours together.
- No tumble drying, no bleach. Simple.